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Frequently Asked Questions (FAQ)

  • How do I know the diet pills are authentic?

All products sold on our website are 100% authentic and we can scan and email you a copy of your Yanhee Hospital receipt containing your name, identification number and date of purchase, further proving authenticity. Moreover, you will be given a Yanhee Hospital Registration Card which will sent to you along with the product.

  • The parcel I am expecting is in customs, what can I do?

Rarely, packages containing diet supplements are held and returned by customs agents. However there are restrictions on importing medicines in some countries, please make sure to ask about the destination customs rules and regulations before you attempt to order. We are not responsible for orders held by the customs of your country. We will help you by providing enough documents so you can release your item from custom.

  • How is Yanhee International Hospital Registration Process?

After you successfully placed your order, we will register you on behalf to Yanhee International Hospital to get your Registeratin Card and your Products. We register every patient to the Hospital using the provided information which patients given to us. 

Please note that we DO NOT manufacture any products. 
We are only providing a valuable service for those patients who are willing to virtually register themeselves to Yanhee Hospital and recieve the original products without traveling to the Yanhee Hospital.

  • How can I place my order from Yanheepills.com ?

The below diagram is showing how you can place your order in details, alternatively you can click on the Livechat button on top of each page to chat with one of our sales agent. also you can contact us via sales[at]yanheepills.com

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